Please stay at home and rearrange your appointment if you, a member of your household or someone you’ve recently been in contact with, have Covid-19 symptoms including a cough, fever or a change in taste or smell, or tested positive in the last 14 days or are awaiting test results.

The Garden Retreat has always maintained safe hygiene practices; however, due to Covid-19, we have made a few changes to the salon which include:

Salon

• Staff will now be wearing appropriate PPE as recommended by BABTAC  and government guidelines
• Additional time is being allowed between clients to ensure sanitisation of treatment rooms and our reception areas.  
• All laundry is being washed at recommended temperatures and disposable towels and couch roll are being used where appropriate
• Hot and cold drinks can be offered to clients in paper/plastic cups only;  however, no food, including biscuits will be available.
• Magazines have been removed but clients can bring their own reading material if required
• Bookings are by prior appointment only.
• Vouchers can be pre-ordered and paid for over the phone or in person
• Our retail items are still available to  purchase but please avoid touching them, ask a member of staff for assistance

Client Guidelines

• All clients to wear facemasks on arrival to salon and kept in place unless the treatment dictates otherwise
• Hand sanitisers are freely available throughout the salon including in the entrance hallway, treatment rooms and on the reception desk.  All clients will be asked to sanitise their hands on arrival
• Clients are advised to use their own pens to complete our Covid-19 forms and/or registration forms as required
• Clients asked to limit their belongings and coats brought into the salon
• Please arrive on time for your appointment and wait outside until we come and get you.
• Please come alone to your appointment unless you are under 16 or with a carer
• Please social distance when arriving at the salon and in our reception area
• Payment is preferred using contactless where possible

Please note:

• Our opening hours have changed during this time, we are now closed on Sundays and Mondays
• These times may vary as necessary,  so please check with the salon

Thank you for your patience and co-operation.  We really appreciate your support during this difficult time.