The Garden Retreat
Lydney Park Estate
Glos GL15 6BU
Tuesday: 10:00 am – 4.30 pm
Wednesday: 10:00 am – 5:30 pm
Thursday: 10:00 am – 7:00 pm
Friday: 10:00 am – 7:00 pm
Saturday: 10:00 am – 4:30 pm
How we obtain, store and use your information
We collect your data in several ways, as detailed below:-
What personal data we collect and why
When you arrive for your initial salon appointment we will ask you to complete a client registration form. We require several personal details for the following legal reasons:-
How your data is stored
All paper data is stored in a locked filing cabinet within the salon and access is only permitted by senior salon staff. Digital information is also stored on our salon I-phone and our email system on our hp laptop – both are password protected, neither of which contain client’s personal data
How long we hold your personal data for
In line with advice from HMRC and our professional insurers, we keep client information for 7 years from date of visiting the salon. They are kept securely during this time and only relevant employed salon staff have access to this information. We do not share or sell your personal details to anyone.
You can request access to your personal information and can request correction of that information should the information be out of date or incorrect.
The data control officer for The Garden Retreat is Alison Wirth
In the event of a breach of personal data you will be contacted by the above mentioned person within 72 hours of discovery.
You have the right to request erasure of your personal information. This enables you to ask us to delete or remove personal information where there is no good reason for us continuing to process it. If at anytime you no longer wish to be on our systems, simply send an email to Alison at firstname.lastname@example.org and I will remove your digital file and then cross shred your paper file. You also have the right to Data portability if you wish us to transfer some personal data. You also have the right to object to processing and direct marketing.
Any changes we make to this privacy notice in the future will be posted on this page. Please check frequently to see any updates or changes to our privacy notice.
Please stay at home and rearrange your appointment if you, a member of your household or someone you’ve recently been in contact with, have Covid-19 symptoms including a cough, fever or a change in taste or smell, or tested positive in the last 14 days or are awaiting test results.
The Garden Retreat has always maintained safe hygiene practices; however, due to Covid-19, we have made a few changes to the salon which include:
Thank you for your patience and co-operation. We really appreciate your support during this difficult time.